Frequently Asked Questions
Find answers to common questions about our platform
General Questions
Assistant A2Z is a marketplace platform that connects households and businesses with service providers (assistants) across all skill levels. From entry-level workers to skilled professionals, we help you find the right person for any task.
Yes! Creating an account, posting jobs, and browsing assistants is completely free. We believe in making it easy for everyone to connect.
Every profile gets a unique QR code that links directly to your profile page. You can download and share this QR code on business cards, flyers, or anywhere else to help people find and contact you instantly.
For Households & Businesses
After creating your household profile, click "Post a Job" from your dashboard. Fill in the job details including title, description, category, budget, and location. You can also add photos to help assistants understand the work better.
Review the quotes you receive, check each assistant's profile, ratings, and reviews from previous clients. Message them directly through our platform to discuss details before making your choice.
Yes! We never share your email, phone number, or full address publicly. All communication happens through our secure messaging system until you choose to share additional contact information.
For Assistants & Service Providers
No! Our motto is "No Experience, No Qualification, No Problem." We welcome assistants of all skill levels, from beginners to professionals. Just be honest about your experience level in your profile.
Complete your profile fully, respond quickly to job posts, submit competitive quotes, provide excellent service, and build positive reviews. The better your reputation, the more jobs you'll get!
You set your hourly rate in your profile, but you can quote any price for specific jobs. Research similar services in your area and consider your experience level when setting rates.
Safety & Support
We take safety seriously with verified profiles, secure messaging, and a review system that builds trust. However, always use good judgment and meet in safe, public places when first connecting.
Contact us immediately through our support system if you encounter any issues. We review all reports promptly and take appropriate action to maintain a safe community.
Still Have Questions?
We're here to help! Contact our support team and we'll get back to you as soon as possible.